DELIVERY INFORMATION

WORLDWIDE DELIVERY SERVICE - POSTAGE & PACKAGING PRICES

UK Only - First Class - £3.50
UK Only - First Class Recorded - £4.50
USA & The Rest of the World Standard Untracked Airmail- £5.95
Airsure* Priority Tracked Airmail - £9.00
UK Only - **Special Delivery - £8.00

*Airsure is available to 30 destinations in the following geographic postal zones:-

World Zones: Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA.

Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Island, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.

Please note that if your country isn't listed above you cannot use the Airsure service.

**Special Delivery - UK Only - This is a priority trackable delivery service. Orders will arrive the day after dispatch. Our usual dispatch times are between 1-5 working days after payment / order received.

P&P is charged per order placed (not per item).

RETURNS

If you are not entirely delighted with the stencil return it unused within 7 days of receipt for a full refund less P&P paid.

Custom Stencils can not be returned for a refund unless faulty.  All our custom stencils are cut to order so we can not offer a refund.

If the postal service has returned your order to us due to non receipt we will charge you additional P&P to resend.

PACKAGING

We often use large A3 envelopes or postal tubes which will not fit through a letterbox, should the postal service be unable to complete the delivery please check with your local depot to arrange another delivery or collection.

All Stencils are packaged in board backed envelopes or cardboard tubes to ensure their safe delivery.

DELIVERY

We will send you an email to let you know your order has been dispatched.  

We aim to dispatch your order to anywhere in the world within 2-5 working days of cleared payment.

Custom made Orders - Dispatch times may vary, however we will always keep you informed.

We make every effort to dispatch goods within these estimated timescales however, delays are occasionally inevitable due to unforeseen factors. The Stencil Studio shall be under no liability for any delay or failure to dispatch goods within these estimated timescales.

Delivery is dependent upon the postal services of your specific country, therefore The Stencil Studio cannot accept liability for late or failed deliveries which are due to circumstances beyond our control.